FAQs

Contact by phone or email: Please contact the leasing team by phone 204.262.1038 or by email info@solaraflats.ca.

Schedule a viewing: It's always a good idea to view the apartment in person before applying.

Application form: We will provide an application form, which you can fill out either online or in person. 

1. A separate application is required for each adult occupant of the suite.
2. Government-issued photo ID must be provided each applicant. 
3. A reference and credit check consent form are required from each adult applying. 
4. Proof of income or evidence of ability to pay the rent is necessary. 

 Submit your application form to the office at 290 Colony Street or by email info@solaraflats.ca for review.

A residential leasing administrator from our office will contact you within one to three business days to inform you of your application status. 

If your application is approved, you will be notified that the property management or leasing team is ready to enter into a tenancy agreement with you. 

Upon approval, you will need to pay a security deposit equal to half of one month's rent, prior to occupancy. The security deposit is refundable at the end of your lease term, provided there's no damage or unpaid rent. 

After the payments are made, you will need to contact the property management to confirm your move in date and you're all set!

As a first time renter, it's important to gather all the necessary documents for your application, including:

1. Proof of income: Recent pay stubs, bank statements, or an employment letter.
2. Identification: A government-issued photo ID.
3. Credit Check: We may require a credit check. If you have little or no credit history, a co-signer may be an option. 

If you don't have previous rental experience, don't worry! Providing strong references (like employers or personal contacts) and proof of steady income can help strengthen your application. In some cases, a co-signer or guarantor might be required to guarantee the lease. 

Read the Lease Carefully: Make sure you understand your responsibility, such as rent payment due dates, maintenance duties, and policies on guests or subletting. 

Pay Rent on Time: This is one of the most important aspects of being a responsible tenant.

Report Issues Early: If something in the apartment needs fixing, notify the property manager as soon as possible. 

Respect the Property: Keep the apartment clean and follow all the building's rules such as noise or garbage policies. 

Rent can be paid using the following methods:

Pre-Authorized Debit (PAD): Set up automatic payments directly from your bank accounts each month. 

E-Transfer: Send your payment via e-transfer to the designated email address provided in your lease agreement. 

In-Person Payment: We accept cash payments directly at the management office at 290 Colony Street. 

Note: Late payments may incur a fee, so be sure to make your payment by the due date.

Acceptable proof of income may include one or more of the following documents:

1. Pay Stubs: Recent pay stubs from your employer (typically from 2-3 months).
2. Bank Statements: Recent bank statements showing regular deposits or income from your job or other sources. 
3. Employment Letter: A letter from your employer confirming your job title, salary, and length of employment.
4. Tax Returns: Your most recent tax return (e.g., T4 or Notice of Assessment) or if you are self-employed or freelance. 
5. Government Assistance Documents: Documentation of income from government sources, EI or social assistance. 

A guarantor must:

1. Complete the application form.
2. Provide proof of income (e.g., pay stubs, bank statements).
3. Submit a government-issued photo ID. 
4. Pass a credit check. 

A guarantor is needed if: 

1. You have no rental history.
2. Your income or credit doesn't meet the landlord's requirements. 
3. Your employment or income is unstable. 

Generally, tenants are not allowed to make significant changes (e.g., painting walls or installing fixtures) without the landlord's approval. However, you may be able to decorate in a way that doesn't alter the property permanently, such as using removable wall hooks or furniture. 

Please contact the facilities manager facilities@uwcrc2.ca or call the property management office 204.262.1038.

Fire: Call 911 immediately.

Theft: In case of a break-in or stolen items, call 911.

Water issues: Leaking tap/toilet running. Turn off the valve below the sink or behind the toilet. Clogged sink, toilet, or bathtub: Not an emergency. Contact facilities@uwcrc2.ca. 

Electricity: Power Outage: Check if the area has power, then report it to to hydro.mb.ca/outage. If your unit has no power but others do, check and reset the breaker. If the above doesn't resolve the issue, contact the on-call number at 431.222.2932.

Fridge: Check the temperature and make sure the fridge/freezer isn't too full. If the issue persists, contact the on-call number at 431.222.2932.

Smoke Detector: If your smoke detector is beeping, contact the on-call number at 431.222.2932. 

Lock Out: If you're locked out of your suite or building, contact Security at 1-888-754-9326. A service fee of $50 applies. 

Important: Tenants who use the on-call line for non-emergencies wil be charged a $20 nuisance fee. 

The late fee is $10 on the first day after the rent is due. An additional $2 for each subsequent day the rent remains unpaid. 

Yes, tenant insurance is typically recommended. Most property management companies will require tenants to have renter's insurance to protect personal belongings and cover potential liability for accidents or damages that occur within the rental unit. 

Tenant insurance covers things like:

Personal property: Loss or damage to your belongings due to theft, fire, or water damage. 

Liability: Protection if you cause accidental damage to the property or someone gets injured while in your unit.

Be sure to check your lease agreement for specific requirements, such as coverage limits or proof of insurance before you move in. 

Unfortunately, there are no pet-friendly apartments available in this building. Please check with the property management for any specific pet policies or inquire about other rental options that may allow pets. Our West Broadway Commons located at 167 Colony Street is a pet-friendly apartment if you want to consider it. 

Yes, parking is available, but it is limited. To reserve a parking spot, please contact the property management team directly at 204.262.1038.

We’re excited to offer you a fantastic perk as one of our tenants! Through our partnership with Peg City Car Co-op, you can now enjoy flexible, hassle-free car-sharing whenever you need it. Whether it’s a weekend getaway, a quick errand, or a last-minute trip, Peg City has you covered. And the best part? The $500 membership fee is completely waived for all our tenants!

Simply visit the Peg City Car Co-op website or reach out to their team to sign up. It’s a great option if you don’t want the stress of owning a car but still need the convenience of having one when it counts.

Absolutely! There are bus stops located close to the apartment complex, providing convenient access to public transit for those who prefer not to drive. The apartment is well-served by local bus routes, making public transportation a convenient option for getting here.

Residential Tenancies Branch (RTB)  | Province of Manitoba

Renting | Renter Rights | Consumer Protection Office 

First Time Renter | Province of Manitoba

Rent Assist | Employment and Income Assistance